I am the one catching the discrepency. Not sure how you got that "Christian" was catching it. I am using Firefox. Now the home page matches the disqus count but if you look in my sidebar it shows that the "Michael Jackson Became a Christian Before Dying" post now has 168 comments. And there is literally 168 comments sitting in my comment Database within wordpress ... and I am not putting them there and neither are my users. They are the 28 comments randomly duplicated, triplicated and multiple times duplicated.
RThomasETC
· 4 months ago
RE: @giannii I am the one catching the discrepency. Not sure how you got that “Christian” was catching it. I am using … http://disq.us/qza
Actually it says, "Right now the MJ post on his becoming a Christian says it has 139 comments on the “Home” blog page but the actual page itself has 28." I can now kind of see where you got that but that isn't the point. I don't have an error log and I have emailed you screen captures I thought adequately exposed the problem. Disqus has some sort of synching problem creating multiple copies of one comment OR a cookie problem that just hold all the comments and republishes each one every time a new comment comes along. That's my guess.
Exporting my comments is a LOT of comments and I don't know what that would show you that I haven't already explained in those screen captures.
I don't want to be a pain in the ass and I certainly don't want you to think I hate disqus. I love it... I just don't want my WP database bloated with an ever increasing amount of comments that are dozens of copies of just one comment.
Giannii
· 4 months ago
Randy,
(laughing at self) You're right, I think it's that time in the day when I need a cup of caffeine. Sorry about that it has been a long day for me. *shrug*
I never did get that error log. =/ Have you changed anything on your site recently? Updated a plugin? Installed a new plugin? I'm not seeing the duplication on our end.
I was asking for your export do I can see the duplication and if anything has changed.
I give up. Right after your last comment another 40 (approx) MORE comments were added to that one post that were just more copies of existing posts. I just spent a half hour cleaning out hundreds (on more than one post) of out of control automated copying of comments.
Again, I don't want to be an jerk but I don't have time to troubleshoot and fix all of that.
Giannii
· 4 months ago
Randy,
I don't think your being a jerk but I can't help ya if you do not send me the things I need to fix this =/ It's something I've not ever seen before and I just need to play Sherlock Holmes for a couples minutes with your error log and wp database. I see Disqus has been removed from your site and hope to see you back soon.
All Comments
New blog post: Disqus Acting Up http://bit.ly/199f79
This comment was originally posted on Twitter
I only see 28 comments on that post from home. Would you kindly ask Christian send me a screenshot and which browser he is using to help@disqus.com.
Cheers,
Giannii
DISQUS
Community Manager
help@disqus.com
http://twitter.com/disqus
RE: @giannii I am the one catching the discrepency. Not sure how you got that “Christian” was catching it. I am using … http://disq.us/qza
This comment was originally posted on Twitter
Have you installed any new plugins recently?
Can you email me your error log and an export of your database to help@disqus.com.
http://wiki.disqus.net/ExportWordpressComments
Giannii
DISQUS
Community Manager
help@disqus.com
http://twitter.com/disqus
Exporting my comments is a LOT of comments and I don't know what that would show you that I haven't already explained in those screen captures.
I don't want to be a pain in the ass and I certainly don't want you to think I hate disqus. I love it... I just don't want my WP database bloated with an ever increasing amount of comments that are dozens of copies of just one comment.
(laughing at self) You're right, I think it's that time in the day when I need a cup of caffeine. Sorry about that it has been a long day for me. *shrug*
I never did get that error log. =/ Have you changed anything on your site recently? Updated a plugin? Installed a new plugin? I'm not seeing the duplication on our end.
I was asking for your export do I can see the duplication and if anything has changed.
Giannii
DISQUS
Community Manager
help@disqus.com
http://twitter.com/disqus
I give up. Right after your last comment another 40 (approx) MORE comments were added to that one post that were just more copies of existing posts. I just spent a half hour cleaning out hundreds (on more than one post) of out of control automated copying of comments.
Again, I don't want to be an jerk but I don't have time to troubleshoot and fix all of that.
I don't think your being a jerk but I can't help ya if you do not send me the things I need to fix this =/ It's something I've not ever seen before and I just need to play Sherlock Holmes for a couples minutes with your error log and wp database. I see Disqus has been removed from your site and hope to see you back soon.
Happy 4th,
Giannii
DISQUS
Community Manager
help@disqus.com
http://twitter.com/disqus